Contact Us

Thanks for your interest in contacting us. We strive for fast & friendly support for any issues regarding our business. Below are links to several of our departments. Choose the department that best describes your reason for contacting us.

Contact Our Sales Team	with your pre-sales questions or comments.
Contact Our Support Team	for product support questions.

General Inquiries	info@yournaturalvitaminstore.com
Customer Support	support@yournaturalvitaminstore.com
Sales Inquiries	sales@yournaturalvitaminstore.com

Phone	(250) 751-2919
Fax	(250) 758-2407

Office Hours	9:30AM - 5:30PM (09:30 - 17:30), Pacific Time Seven Days a Week
Your time zone:

Office Address	Your Natural Vitamin Store 3200 North Island Hwy Nanaimo, B.C., Canada V9T 1W1

Click here to view a map of our office location.

Existing Order Enquiries

If you made a purchase in store, please call the store nearest you, or contact support@yournaturalvitaminstore.com. Please be able to provide your invoice number and details concerning your order during your enquiry.

Security Issues

Your Natural Vitamin Store guarantees anonymity and offers rewards for information that identifies individuals committing theft, fraud or wrongdoing. If you have any information or concerns regarding the integrity at Your Natural Vitamin Store, or Your Natural Vitamin Store processes in general, please call (250) 751-2919 or e-mail security@yournaturalvitaminstore.com.

Web Sales and Web Product Enquiries

If you made a purchase on the web or have a question about products online, you may call (250) 751-2919. You can also send an email to sales@yournaturalvitaminstore.com requesting information about products online or to check on the status of your order.

Marketing Enquiries

Enquiries about Internet marketing, contact marketing@yournaturalvitaminstore.com.

Website Issues

If you experience any errors or omissions from our website, please contact webmaster@yournaturalvitaminstore.com. From time to time you may experience delays or inability to contact all or part of the website due to maintenance. Please try back again in a few hours.

Reseller Enquiries

If your enquiry is about Your Natural Vitamin Store reselling your manufactured product, please contact purchasing@yournaturalvitaminstore.com.

Your Natural Vitamin Store Head Office

You may contact Head Office at the following:

Vice President, Operations
3200 North Island Hwy
Nanaimo, B.C., Canada
V9T 1W1
Fax: (250) 758-2407
vicepresident@yournaturalvitaminstore.com

Please be advised that emails will be answered within 2 business days, not including weekends. For quicker assistance, please feel free to call any of the appropriate phone numbers listed above.

If you will be sending an attachment, please ensure that it is virus free and in Word 6.0, Excel 5.0, Acrobat 3.0, or RTF format. Any picture attachment must be in JPG, GIF, or PNG format. Total email size, including attachments, must not exceed 2.5 MB in size.